It’s a big rip-off. The call Middle personnel/supervisor states “I’m sorry” to me 30 situations, in a single hour, but no final results. Of course, it’s truly aggravating. I suppose the opposite equivalent carriers function in exactly the same fashion. The company earth is so harmful. What a big shame.
January three, 2017 at eight:01 pm I am seeking to file an insurance policies declare. It needs me printoff stuff and upload it or fax it. I don’t Possess a way To achieve this. I called assistant told me head to shop so I did. That they had no idea how to proceed and seriously just flat didn’t want to assist me.
Could you say “course action lawsuit?”. I cannot be the only real particular person encountering this. Maybe a class action lawsuit is what it will acquire to get their notice. Or perhaps I should really call the President of T-Mobile and explain to him what a lot of idiots they have jogging Metro PCS. Would not be the first time I obtained the president of an organization on the telephone.
my moneys on keep ,my telephones are off , and lasttime it took fifteen days for them to launch The cash…who is aware of just how long this time! That is so aggravating…..shopper service sent me to payment Heart…payments despatched me back to. Ustomer service…supervisors couldnt fax something, and dont have any data on who can help…..im so gonna a different provider , which sucks simply because iI just purchased 3 metro phones , squander of cash…
00 deductible per telephone. That was in March 2016. Among my cellphone obtained dropped and shattered on Monday April twenty five, 2016. I named to situation a claim over the 29th of April and was told that the deductible was now fifty.. per mobile phone. I did not acquire any notification of the deductible heading up, which is illegitimate for purchasers never to be notified. I requested to speak to a supervisor and following 45 min of waiting around on hold proceeded to elucidate all of the problems I had been going through, he acquired very defensive, talked more than all the things I was stating and afterwards hung up on me. BRAVO metro you have the worst consumer service and cellphone service on the planet. On Monday I am publishing a complaint with the Berrer enterprise Bureau. I'll even pice the store so no one else gets taken advantage of. I am very talked over with my full experience with Metro pcs
Their company Office environment enjoys lying towards the FCC and only encouraging their consumers right until the case is shut. from this source As paying customers, it really is disturbing to tolerate unreliable, very poor service and to manage a carrier who could not treatment fewer. Luckily, we switched to the provider that values consumer loyalty. The reality that there are so many negative opinions online for Metro PCS speaks volumes. I am all for submitting a category motion against Metro PCS for repeatedly scamming shoppers.
July twelve, 2017 at three:04 pm On July eleven, 2017 my 14 yr outdated daughter walked right into a MetroPCS store in Houston and ordered a phone and service. She experienced no ID and no adult together with her. She came home, set the cell phone up, and the first thing she did was contact two dope sellers. Two several hours following that she walked out the doorway and hasn’t been viewed or read from by anyone. She contains a heritage and there have been numerous motives she didn’t have a cell phone. I found the cell phone deal and known as the keep. I asked “At what age are Little ones allowed to can be found in and buy a mobile phone without having a guardian.” After being put on maintain three times stupid girl number 1 however didn’t reply my question, find more information apart from to mention they check with if you are 18 decades aged. But ‘essentially’ anyones child can walk in Anytime and obtain a cellular phone.
After a couple different routes to try that will help and inevitably referred to as one of the region reps who just after hearing The entire circumstance called the 1st retailer and informed them to do what they ought to have to begin with and that was comp me the F60.
May well ten, 2017 at 6:17 pm I are getting problems lately with metro PCS they don’t desire to admit that they're at fault they want you to think it’s your fault no credit rating for lousy services possibly and everyone you converse in Consumer Service is international and you may’t fully grasp them whatsoever it’s irritating. I been with them for years thinking critically about switching
May well 26, 2017 at five:41 pm All i have to say is bait and swap! Thanks Mon and father for my college education and learning,lol. In any case, they made an effort to bait and change. They may be the most important thieves and don’t get it twisted. The only way they make money is of off robbing you. So if you test to barter you’re basically using food from Thier kids mouth but that isn’t my challenge.
Greg referred to as it adverse advancement. I feel destructive advancement is losing a customer. I do think it is best to make this click to read appropriate Metro and get your Company spots on the exact same website page not less than adhering to some kind of policy.
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into the computer he typed the incorrect number when I got house I observed the mistake and referred to as and described it and I was instructed It will be corrected in just 24 several hours.. I identified as Shopper
December 29, 2015 at five:51 pm Worst mobile phone service ever. I’ve two accounts with MetroPCS and have been contacting them everyday for almost a few months to handle challenges I’m acquiring with both equally of my phones. When I have a anonymous buyer service agent at stake to clarify the issues, they fall the decision. Now both screens on both of my telephones have long gone black, and I don't have any way to utilize them, and I nevertheless can't get any enable from MetroPCS, regardless if utilizing a landline.